Returning goods procedure for Returns or Exchanges
Returns may be requested within 14 days of receiving your item(s).
When you request a return you will be issued an Authorised Returns Number (ARN). Please fill in the form below, ensuring you type in your original order number carefully.
Refunds or exchanges will only be given if the item is returned new, unused and unworn, in its original saleable condition with all original brand and boutique tickets and tags still attached. Please note that we cannot accept items back that have any indication that they have been used (including make-up stains and odours).
Items must be returned with 14 days of the issue of this ARN and should be sent securely packaged, preferably in their original packaging, via a trackable insured postal service as we cannot accept responsibility for items lost or damaged in the return transit. The goods remain your responsibility until received back by us. The return shipping costs are at your expense and risk.
Our full Returns and Exchanges terms and conditions can be found here.
Please return your product(s) to:
Five Six Blue Boutique Returns,
Menta Vision Centre,
5 Eastern Way,
Bury St Edmunds,