All parcels will be dispatched via a fully tracked and insured service with Royal Mail.
This normally means that a signature will be required for delivery – Royal Mail will record when they have delivered during the COVID-19 situation. If items are ordered before midday we will aim to dispatch them on the same working day (During COVID-19 Lockdown this may not be possible but we will try our best). Weekends and UK Bank Holidays are not classed as working days. We do endeavour to dispatch within the stated timelines but there are sometimes minor delays for reasons beyond our control.
We are very happy to dispatch to work addresses but cannot be held accountable for items that are not received by you, having been signed for by those other than the intended recipient.
During our main sale periods orders may take up to 3 working days to process and dispatch.
UK Mainland (1-2 working days) and UK Highlands, Islands and Northern Ireland (1-2 working days)
For orders up to £49.99 Royal Mail Tracked or Signed For® £5.00 shipping at checkout
For orders from £50.00 – £99.99: Royal Mail Tracked or Signed For Free shipping at checkout
For orders over £100 Royal Mail Special Delivery FREE – select free shipping at checkout – from 6 April 2020 Royal Mail have changed this service to by 9pm next working day
Countries within the European Union (Royal Mail aim is 3-7 working days delivery time)
All orders will be sent via Royal Mail International Tracked and Signed or International Tracked Service, depending on the service provided in country £10.00. Sometimes delivery in-country can be delayed by the host nation national postal services, which is outside our control.
Norway, Iceland and Switzerland – Europe (outside the European Union) (Royal Mail aim is 4-8 working days delivery time)
All orders will be sent via Royal Mail International Tracked and Signed or International Tracked Service, depending on the service provided in country £10.00.
Please note that any customs import duties/taxes are the responsibility of the customer, and cannot be refunded in the event of a return. Return costs are at the customer’s expense and risk so we advise using a tracked and insured service. Please also note for Norway we are required to add your invoice to the outside of your parcel for your Customs proof of value.
To Australia, New Zealand, Japan, Israel, United Arab Emirates, Qatar, United States of America and Canada (Royal Mail aim is 6-15 working days delivery time)
Orders will be sent via Royal Mail International Tracked or International Tracked and Signed Service (whichever is the most appropriate to ensure tracking within country) to Australia, New Zealand, Japan, Israel, United States of America and Canada £15.00.
Please note that any customs import duties/taxes are the responsibility of the customer, and cannot be refunded by Five Six Blue Boutique in the event of a return. Return costs are at the customer’s expense and risk so we advise using a tracked and insured service.
Please note that we do not currently deliver to mail forwarding addresses and PO Boxes (including BFPO addresses).
